Question 1

How long does delivery take?

Accepted Answer

Delivery within Lagos typically takes 1-3 business days. Delivery to other states in Nigeria takes 3-7 business days.

Question 2

What payment methods do you accept?

Accepted Answer

We accept payment via Paystack, which supports debit cards, bank transfers, and USSD payments.

Question 3

Do you offer warranty on products?

Accepted Answer

Yes, most products come with a manufacturer warranty. The warranty period varies by product and brand.

Question 4

Can I return a product?

Accepted Answer

Yes, we have a returns policy for products that are defective or not as described. Please check our returns policy for details.

Question 5

Do you ship nationwide?

Accepted Answer

Yes, we deliver to all 36 states in Nigeria plus the FCT.

Question 6

How do I track my order?

Accepted Answer

Once your order is shipped, you will receive a confirmation with tracking details via email and/or WhatsApp.

Question 7

Can I get technical support?

Accepted Answer

Yes, we offer technical support for product configuration and setup. Contact us via WhatsApp or our support page.

Question 8

Do you offer business/wholesale pricing?

Accepted Answer

Yes, we offer special pricing for bulk orders and business customers. Contact us for a quote.

FAQ